Discover & Scope
Align on problems, data reality, and success metrics. Opportunity brief, KPI model, phased roadmap, effort/cost ranges.
Agents that decompose a goal, call your real systems, recover from failure, and escalate to a person when they are not sure. With a full trace of every decision.
Designing AI-powered products requires more than A chatbot answers. An agent acts. The difference is everything, and it is also where most implementations fall over — because acting means touching real systems, and real systems punish mistakes. We build agentic systems the way you would build any other critical software: with typed interfaces, schema validation, retries, rate limits, permission checks and an audit trail on every single tool call. The planner decomposes intent into an explicit, reviewable plan with pre- and post-conditions per step. The executor calls your APIs inside a sandbox. A policy layer sits between the two and decides what the agent may do on its own and what needs a human.
That policy layer is the part everyone skips and the part that makes the difference. Confidence gates route low-certainty steps to a human approval inbox with one-click approve, edit or reject — so the agent is aggressive where it is sure and cautious where it is not. Every run is fully traced and replayable. When something goes wrong, you do not get a shrug; you get the exact prompt, the exact tool call and the exact decision that caused it. That is what makes an agent something a compliance team will actually sign off on.
We design and build domain-specific agents and copilots: planner-executor runtimes, retrieval-grounded assistants, and multi-step automations that replace brittle RPA. We wire them into the tools you already run — CRM, helpdesk, ERP, internal APIs — over REST and MCP connectors with schema validation and guardrails.
We build the human-in-the-loop layer that decides when to escalate. And we instrument the whole thing with OpenTelemetry, so every run can be replayed, audited and explained.
A production agent runtime that does real work inside your stack, with guardrails, approvals and a full audit trail — not a demo that hallucinates its way through a happy path.
Align on problems, data reality, and success metrics. Opportunity brief, KPI model, phased roadmap, effort/cost ranges.
De-risk unknowns and validate value quickly. Clickable UX, tech spike repo, initial eval rubric, demo.
Prove accuracy, usability, safety, and cost. Eval dashboard, acceptance thresholds, decision to iterate/ship.